Features

A serious phone system, not a hobby panel. Everything below ships tenant-isolated by design.

Core phone system

Cloud PBX

A complete hosted PBX per tenant with isolated contexts, users, and settings — powered by Asterisk.

Extensions

2–6 digit extensions with caller ID, recording flags, and multiple devices per extension.

Voicemail

Per-extension mailboxes with PINs, email notification, and tenant-isolated storage.

IVR / Auto Attendant

Multiple menus per tenant with keypress routing, timeouts, and invalid-entry handling.

Call Queues

Agent strategies, hold music, position announcements, and overflow destinations.

Ring Groups

Ring-all or hunt strategies with per-member priorities and fallback routing.

Business Hours

Weekly schedules and holiday calendars steer calls to open/closed destinations.

Phones & endpoints

SIP Desk Phones

Yealink, Poly, Grandstream, and generic SIP endpoints over PJSIP with NAT-safe defaults.

Linphone Softphone

Recommended softphone for desktop, iOS, and Android with QR-ready provisioning profiles.

Cisco SCCP Support

chan_sccp keeps legacy Cisco 79xx phones alive: device configs, TFTP files, and tenant-scoped directories.

Device Provisioning

Generated SEP<MAC>.cnf.xml, dialplan, and directory files served from the platform TFTP root.

Numbers & routing

Business Numbers

Local, toll-free, fax, and SMS-capable numbers with per-number routing.

Number Porting

Porting workflow placeholder — bring your existing numbers to Zyparo UC.

SIP Trunking

Per-tenant or platform-shared trunks with registration, codec, and channel controls.

Outbound Routes

Pattern-based dialing rules with digit strip/prepend and caller ID overrides.

Insight & control

Call Recording

Per-extension recording stored under tenant-private paths with storage tracking.

Call Logs

Tenant-filtered CDRs searchable by direction, status, number, and date.

Admin Dashboard

Separate tenant and platform dashboards with full audit logging.

Multi-location Support

Placeholder: group extensions and numbers per site under one tenant.

API Access

Placeholder: scoped API keys for CRM and workflow integrations.