Features
A serious phone system, not a hobby panel. Everything below ships tenant-isolated by design.
Core phone system
Cloud PBX
A complete hosted PBX per tenant with isolated contexts, users, and settings — powered by Asterisk.
Extensions
2–6 digit extensions with caller ID, recording flags, and multiple devices per extension.
Voicemail
Per-extension mailboxes with PINs, email notification, and tenant-isolated storage.
IVR / Auto Attendant
Multiple menus per tenant with keypress routing, timeouts, and invalid-entry handling.
Call Queues
Agent strategies, hold music, position announcements, and overflow destinations.
Ring Groups
Ring-all or hunt strategies with per-member priorities and fallback routing.
Business Hours
Weekly schedules and holiday calendars steer calls to open/closed destinations.
Phones & endpoints
SIP Desk Phones
Yealink, Poly, Grandstream, and generic SIP endpoints over PJSIP with NAT-safe defaults.
Linphone Softphone
Recommended softphone for desktop, iOS, and Android with QR-ready provisioning profiles.
Cisco SCCP Support
chan_sccp keeps legacy Cisco 79xx phones alive: device configs, TFTP files, and tenant-scoped directories.
Device Provisioning
Generated SEP<MAC>.cnf.xml, dialplan, and directory files served from the platform TFTP root.
Numbers & routing
Business Numbers
Local, toll-free, fax, and SMS-capable numbers with per-number routing.
Number Porting
Porting workflow placeholder — bring your existing numbers to Zyparo UC.
SIP Trunking
Per-tenant or platform-shared trunks with registration, codec, and channel controls.
Outbound Routes
Pattern-based dialing rules with digit strip/prepend and caller ID overrides.
Insight & control
Call Recording
Per-extension recording stored under tenant-private paths with storage tracking.
Call Logs
Tenant-filtered CDRs searchable by direction, status, number, and date.
Admin Dashboard
Separate tenant and platform dashboards with full audit logging.
Multi-location Support
Placeholder: group extensions and numbers per site under one tenant.
API Access
Placeholder: scoped API keys for CRM and workflow integrations.